Refund Policy
We stand behind the quality and speed of everything we make and we'll always be here to help you!
Effective 2026
Our Promise
We guarantee the quality and performance of every product we sell.
Our tools install fast and hold up in real editing workflows.
Support Comes First
We give you full, hands-on support to get you up and running.
Any minor issues with installation, license activation, missing assets, version compatibility are solved quickly by our team.
We're committed to helping you install and use every product as well as possible.
Reach out and we'll help you with anything.
When You're Eligible for a Refund
Our products are digital and delivered instantly, with full access the moment you buy. Because of that, refunds are not automatic. Approval of any refund is at our discretion.
Every request is reviewed individually and in good faith.
Usually we issue refunds in two situations:
- The product genuinely doesn't work and our team is unable to resolve the issue after reasonable troubleshooting.
- Exceptional circumstances that we, at our sole discretion, consider fair and deserving of a refund.
How to Request a Refund
Email us with your purchase email, your license key, and a short description of the problem.
Tell us what you've already tried and include any error messages or screenshots that might help us troubleshoot your problem faster.
We usually respond within 24 hours.
Our Commitment
We're a small team that genuinely cares about the quality of our products.
We'll always try to solve your problem before anything else but when a refund is the right and fair thing to do, we'll take care of you.
Hit a problem?
Write us at contact@effectsflow.com. Most issues are solved in minutes. Email us your purchase email and license key and we'll personally get you up and running.
Contact Support